Keisha Stoute, Founder & CEO in Chicago of Stoute Communications, LLC, where she serves as the principal mediator and conflict management consultant, offering alternative dispute resolution services and corporate resources to law firms and businesses. She loves helping people in challenging situations, and has experience in the areas of business and contract disputes, consumer disputes, replevins, landlord tenant issues and evictions, torts, custody and divorce disputes, and conflict in workplace settings.
Keisha has gained a respectable reputation, as a non-attorney mediator in the Lake County Small Claims Mediation Program at the 19th Judicial Circuit Court in Waukegan, IL.
Since 2013, she has mediated 200+ cases with a success rate of 85 percent. She has received judicial recommendations. Keisha has two certifications in mediation from the Center for Conflict Resolution (CCR), Chicago: Mediation Skills Training (2012) and Custody & Divorce Domestic Relations (2013). She also conducts private mediation cases in the Chicago area and has received attorney recommendations for her outstanding work. Keisha has joined the mediation panel for the American Arbitration Association.
In February 2013, Keisha rediscovered her passion for writing and was published in the Chicago Daily Law Bulletin in May, June and October of 2013, where she educated readers to recognize signs of a dysfunctional workplace and other conflict resolution topics. In November 2015, Keisha was featured in the CBS Chicago Small Business Pulse for, mediation and consulting. From 2017-2018, Keisha wrote articles on healthy business relationships and managing conflict for Mindflash, a start-up tech company in Silicon Valley.
Keisha holds a bachelor’s degree in Psychology from Bennett College in Greensboro, NC and a master’s degree in Professional Counseling from the Illinois School for Professional Psychology, Argosy University, Chicago. She completed her graduate practicum counseling couples, families, children and adolescents from various socioeconomic groups. Her employment history of 14 years of business experience includes; leadership and director level positions in the non-profit sector and large healthcare (nursing home) facilities . While in leadership, Keisha implemented effective policies and procedures for productive work environments and worked with unions. In addition, she serves as an adjunct professor at Robert Morris University since 2012 and, Dominican and St. Xavier Universities since 2018.
These rich experiences from her clinical background give her an advantage in rapport building, active listening skills and in-depth knowledge and analysis of problematic areas during the conflict resolution process. Keisha creates a safe and warm environment for clients to express concerns and to explore effective solutions.
Career Highlights & Accomplishments