Keisha Stoute Founder & CEO in Chicago

Keisha has over an 85% success rate in resolving a variety of disputes.


Keisha Stoute, Founder & CEO in Chicago of Stoute Communications, LLC, serves as the principal mediator and consultant, offering alternative dispute resolution services and corporate resources to clients and businesses. She loves helping clients in challenging situations and finds pleasure in creating positive results.  For the past 6 years , Keisha has mediated business and contract disputes, consumer disputes, replevins, landlord tenant issues and evictions, torts, custody and divorce disputes, and conflict in workplace settings.

As a result of her hard work and dedication, she has gained a respectable reputation, as a non-attorney mediator throughout Chicago. She began her mediation experience at the Lake County Small Claims Mediation Program at the 19th Judicial Circuit Court in Waukegan, IL.  Keisha is a certified mediator for the Cook County Domestic Relations Division.

Since 2013, she has mediated 200+ cases with a success rate of over 85 percent and has received judicial and attorney recommendations for her outstanding work. Keisha has two certifications in mediation from the Center for Conflict Resolution (CCR), Chicago: Mediation Skills Training (2012) and Custody & Divorce Domestic Relations (2013).

In February 2013, Keisha rediscovered her passion and created the lifestyle Blog Cruise Controlled Controlled  and began writing and publishing soft skills and self-help topics. She has been featured in the Chicago Daily Law Bulletin in May, June and October of 2013.  In November 2015, Keisha was featured in the CBS Chicago Small Business Pulse for, mediation and consulting. From 2017-2018, Keisha wrote articles on healthy business relationships and managing conflict for Mindflash, a start-up tech company in Silicon Valley.  She has also has experience facilitating dialogue on a variety of topics to diverse audiences and improves lines of communication.

Keisha holds a bachelor’s degree in Psychology from Bennett College in Greensboro, NC and a master’s degree in Professional Counseling from the Illinois School for Professional Psychology, Argosy University, Chicago. She completed her graduate practicum counseling couples, families, children and adolescents from various socioeconomic and racial groups. These clinical skills provide a unique perspective in the conflict resolution process. Her employment history of 14 years of business experience includes; leadership and director level positions in the non-profit sector and to large healthcare facilities . While in leadership, Keisha implemented effective policies and procedures for productive work environments, mentored employees, and successfully completed turn around initiatives. In-addition, Keisha has experience resolving disputes with unions. She serves as an adjunct professor at Robert Morris University since 2012, and Saint Xavier and Dominican Universities respectfully.

At Stoute Communications, Keisha believes in having conversations that matter and creating opportunities for success.

When angry parties began to have positive outcomes under my guidance, I realized my calling.
When angry parties began to have positive outcomes under my guidance, I realized my calling.