Keisha Stoute Founder & CEO in Chicago

Keisha has an 90% success rate in resolving a variety of disputes.


Keisha Stoute, Founder & CEO in Chicago of Stoute Communications, LLC, serves as the principal mediator and consultant, offering exceptional conflict resolution services to corporate and attorney clients.


She loves helping clients in challenging situations and finds pleasure in creating positive results. For the past six years, Keisha has mediated employment disputes, business and contract disputes, consumer disputes, replevins, landlord tenant issues and evictions, torts, custody and divorce cases.

As a result of her hard work and dedication, she has gained a respectable reputation, as a non-attorney mediator throughout Chicago and surrounding areas. She began her mediation experience at the Lake County Small Claims Mediation Program at the 19th Judicial Circuit Court in Waukegan, IL.  

Ms. Stoute has mediated 200+ cases with a success rate of 90 percent and has received judicial and attorney recommendations for her outstanding work. Mediation certifications from the Center for Conflict Resolution Chicago include; Mediation Skills Training (2012) and Custody & Divorce Domestic Relations (2013).

Keisha is a certified mediator for the Cook County Domestic Relations Division and has relationships with family law firms in Chicago.

Career Highlights Include: 

  • Published in Chicago Daily Law Bulletin, May, June and October 2013

  • Featured in CBS Chicago Small Business Pulse, November 2015

  • Published Author on Soft Skills Topics Mind Flash Tech Blog (2017-2018)

  • American Arbitration Association (AAA) Panel Mediator

  • Volunteer Small Claims Mediator (2013- Present)

  • Soft Skills Trainer for Entrepreneurship Launch X at Northwestern University, Center for Talent Development (CTD) Summer, 2019

In corporate settings, Keisha mediates employer disputes and conducts conflict coaching, training and consulting to improve communication skills and to reduce conflict among employees and management. 

Keisha holds a bachelor’s degree in Psychology from Bennett College in Greensboro, NC and a master’s degree in Professional Counseling from the Illinois School for Professional Psychology, Argosy University, Chicago. She completed her graduate practicum counseling couples, families, children and adolescents from various socioeconomic and racial groups and previously held a license as a therapist. Ms. Stoute has extensive experience working with psychiatric disorders and mental health programming for adults. These counseling skills provide a unique perspective in the conflict resolution process.

Her employment history of 14 years of business experience includes; mental health leadership and director level positions in large healthcare facilities and non-profit sector. While in leadership, Keisha implemented effective policies and procedures for productive work environments, coached employees, successfully completed turn around initiatives, and resolved disputes with the union. Keisha is a professor at Robert Morris University since 2012 and St. Xavier and Dominican Universities respectfully.

When angry parties began to have positive outcomes under my guidance, I realized my calling.
When angry parties began to have positive outcomes under my guidance, I realized my calling.